ArrivaClick to Help Festive Shoppers with Extended Service Hours

ArrivaClick to Help Festive Shoppers with Extended Service Hours
An ArrivaClick Mercedes-Benz Sprinter minibus on Great Charlotte Street in Liverpool.Tom Harrison

Due to increasing demand throughout the festive season, Arriva is extending the operating hours of its award-winning on-demand ArrivaClick ridesharing service in Liverpool from December 2018.

In a bid to help shoppers and those celebrating over the festive period, Arriva’s on-demand ridesharing service ArrivaClick will be bookable from 6am through to midnight Monday to Saturday, and 6am until 10pm on Sundays, giving customers an additional 36 hours of travel time per week from Monday 3rd December 2018.

The service allows passengers to electronically order buses from desired pick-up points throughout the city and track journeys via the dedicated ArrivaClick App. Interestingly, since launching in August with a fleet of six luxury minibuses, that operates throughout the city centre and south Liverpool, the app-based on-demand service has been downloaded over 6000 times and more than 26,000 ride requests have been made by customers.

Lisa Pearson, head of marketing Arriva North West & Wales said: “We are delighted with how well received the ArrivaClick service has been since it launched, and we hope that the newly revised service hours will allow us to meet the growing demands of our passengers.

“These recent figures are extremely promising and signal a change in demand for public transport, which is why we felt it was so important to implement new service hours in the run-up to Christmas when congestion on the roads is likely to be much heavier. Using ArrivaClick will take the headache out of Christmas shopping, remove the stress of parking, and means that people can really relax on their festive journeys in the run-up to Christmas.”

Additionally, throughout December 2018, 10p from every paid booking will be donated to Radio City’s Cash for Kids ‘Mission Christmas 2018’ appeal, meaning that by riding with ArrivaClick, passengers will be doing their bit for charity too.

The newly extended service hours come following a string of recent industry awards for ArrivaClick including the most recent ‘Award for Best Demand Responsive Travel’ which was presented at the Smarter Travel Live exhibition in Liverpool, and joins other awards including the New Horizons category in the Route One Awards and Best Use of Technology in the UK Bus Awards.

To find out more about ArrivaClick or to download the app please visit

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Tom Harrison

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