Stagecoach Celebrates One Million Contactless Customers

Stagecoach Celebrates One Million Contactless Customers
Stagecoach MCSL has just celebrated 1m customers using contactless payment in the region..Stagecoach

More than one million passengers have used contactless payment methods on Stagecoach buses in Merseyside, Cheshire and South Lancashire since it was rolled out across its fleet in 2017.

The system, which was implemented in July 2017, enables passengers to pay with contactless credit or debit cards as well as Apple Pay and Google Pay with their smartphones.

The speed of transactions using contactless technology has helped to reduce the time taken to pay for travel and improve the network’s reliability.

Stagecoach Merseyside, Cheshire and South Lancashire’s one millionth contactless customer was rewarded with a 28 day megarider pass and £100 Love2Shop vouchers.

Rob Jones, managing director at Stagecoach Merseyside, Cheshire and South Lancashire, said: “The rollout for contactless pay has been incredibly successful and we’re delighted to be marking our millionth contactless payment  In this ever-evolving era of technology, it is so important that we continue to innovate and stay ahead of changing customer requirements.

“Incorporating contactless has enabled us to streamlining the payment process and enhance the passenger experience. This is just one of the ways in which we are continually investing in our services to ensure we’re harnessing new technology that better enables our business to continue to offer comfortable, connected, affordable, and efficient services.”

Stagecoach Bus is one of the UK’s major employers, supporting around 24,000 jobs across the UK and 1,249 jobs in Merseyside and South Lancashire.  The company is part of Liverpool City Region’s Bus Alliance, a partnership between Liverpool’s biggest bus operators and Merseytravel. The Alliance is focused on quality of vehicles and customer service, value for money journeys and straightforward travel from simple fare structures to easy to understand journey planning and a clear, simple bus network.

Follow the company online at stagecoachbus.com or on Twitter at @StagecoachMCSL for more information and company updates.

Tom Harrison
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