Transdev Celebrates over 3,500 Years of Amazing Customer Service

Transdev Celebrates over 3,500 Years of Amazing Customer Service
Alex Hornby with Bob McDowell who is celebrating his 50th year working for the company.Transdev

They help thousands of people across the North of England travel safely and in style each day – and now their decades of devotion to providing the best customer service have been recognised at their very own glittering night of celebration.

Over 80 long-serving team members from across Transdev’s seven depots across the north came together to receive Celebration of Service awards. Family, friends and colleagues watched with pride as the presentations took place at a sparkling celebration dinner in the new Emerald Suite at Headingley Stadium in Leeds.

Each award winner has reached their own personal milestone this year – from 25 years’ service all the way up to half a century – either on the buses or working behind the scenes to keep the wheels turning.

Among those beaming with pride was The Burnley Bus Company’s longest-serving colleague – who’s also the longest-serving colleague in the whole of Transdev in the UK – Bob McDowell, who this year celebrates 50 years of service with the company.

Speaking of the evening, Bob said: “I really enjoyed the event and it was nice to get together with others from around the company and share the celebration.  

“To me personally it feels like a great achievement to work for the same company for fifty years and I’ve seen a lot of changes in this industry. I just really love my job and the people I work with.”

Transdev CEO Alex Hornby said: “Nothing beats celebrating the achievements of our people who work so hard to deliver the amazing service we provide across the North. The dedication of our longest-serving people to going the extra mile and more is certainly something worth celebrating. Bob has worked behind the scenes with our engineering team since joining as an apprentice 50 years ago and sets an amazing example within our team and the industry more widely.

“Our Celebration of Service award winners can look back with pride at a combined total of 3,500 years of superb customer care. Their knowledge built up over decades provides a guiding light to the newer members of our team, and ensures we have a strong and secure foundation on which to build our future success.”

Each Celebration of Service Award winner has reached a key milestone in their career with the bus operator by achieving 25, 30, 35, 40, 45, or 50 years’ service.

Invited guests and colleagues from each of Transdev’s seven depots across the North came together to salute their success at the presentation dinner on Saturday 5th October 2019 in the Emerald Suite at Headingley Stadium in Leeds.

Tom Harrison

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